My client is a high profile NSW State Government Department based in Parramatta. Currently they have an opportunity for a confident, Grade 3/4 Administration Officer to join their counselling team for a temporary assignment. This role is available for an immediate start.

Working in a small team, your role will be to provide telephone support services to victims of crime who contact this department for support. Those services include provision of crisis counselling, information about services/issues relevant to victims of crime and referral to other services as required.

Reporting to the assistant manager, you will be responsible for looking after the administration of cases, data entry, answering telephone calls and directing calls to appropriate counselling services as well as a variety of administration  duties.

This department prides itself on a good team culture and a safe working environment.

Your experience within counselling services, as well as your  empathetic telephone nature, good communication skills and MS office skills and a can-do attitude will see you well on the way to success. Previous experience within government would be highly regarded.

Previous tertiary qualifications in Psychology or Counselling are essential.

For more information please contact Tiffany Rose on (02) 8507 4214, alternatively please forward your resume through to tiffany.rose@randstad.com.au